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Welcome
to the F-Squared Laboratories Client Center.
The client center was designed to offer additional support to our
customers. In the future, we will have
report access capabilities for our customers.
Customer of the Month - Each month F-Squared will feature a new customer of the month. To find out more information, please contact Ken DeVore at kdevore@f2labs.com. Currently, the Client Center includes the following features:
- Request a Quote – an online quote form is available to you to
specify your project and submit to an F-Squared sales associate.
- Shipping Instructions – Shipping and Return Shipping Instructions to the F-Squared Maryland or Ohio facilities
- Directions – Directions to and from the F-Squared facilities are
available.
- Informational Tools – explanations of Directives and Requirements,
a Glossary of Terms, Industry Links
- FAQs- FAQ
database
Our goal
is to meet the Standard of Service outlined as follows:
- Responding to a request for quotation within 48 hours
- Counsel customers to achieve
the best route of certification for products
- Accurately estimating time to
completion of a project
- Provide “confidence in
results” to our customers
- Professional, high-quality
test reports given to customers in a timely manner
- Timely, professional response
to customer inquiries and follow-up calls for every project/customer
- Total adherence to customer
confidentiality requirements
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